Q: How do I build a custom tin?

<pUse our custom tin tool to get started. Pick a tin size, choose a color, decide on flavors, pick a border, place an image and/or text, and add to cart.</p

Q: How do I add text to my tin?

<pYou can add text in our custom tin builder. You will see the option to enter text in the final step.</p

Q: How do I upload an image for my tin?

You can upload an image file from your computer or device in our custom tin builder. You will see the prompt to upload in the final step. <br</br Our website supports .jpg, .jpeg, .png, .bmp, and .heif file types. Image files must be between 1 MB and 20 MB.

Q: How do I know which cookie count to choose?

<pIt depends on the assortment you prefer and how many treats you need! Here’s a quick guide:</p<br <ul <li<strong<emClassic Assortment</em</strong – A timeless selection of our most beloved flavors. Perfect for those who love the triedandtrue.<br <emAvailable in:</em 6, 12, 18, 24, 36, and 60count tins. </li <br <li<strong<emNo Nut Assortment</em</strong – Nutfree without compromising taste or texture.<br <emAvailable in:</em 6, 12, 18, 24, 36, and 60count tins. </li <br <li<strong<emGreatest Hits Assortment</em</strong – A mix of our toprated cookies and Triple Chocolate Brownies for variety lovers.<br <emAvailable in:</em 11, 16, 22, 33, and 54count tins. </li </ul

Q: Why do I not see the border I want to use on my tin?

Some borders are only available on select tins.

Q: Why can I not select a red or cream base in the larger size tins?

Red and cream tin bases are only available on 1118 count tins.

Q: I’m having trouble creating my design can someone help me?

Yes! If you need help creating a custom design for your personalized cookie tin, our <a href="https://www.christiecookies.com/contactus" target="blank" <span style="color: blue; textdecoration: underline; cursor: pointer;"customer service team is here </span<a to help.

Q: Can I create customized cookie tins for corporate gifts?

Yes! Custom cookie tins are a great option for corporate gatherings, holiday gifts, or even celebrating employee milestones. Use our custom tin tool to design your own or <a href="https://www.christiecookies.com/corporategifts" target="blank"<span style="color: blue; textdecoration: underline; cursor: pointer;"contact a corporate gifting specialist </span</afor orders over 24 tins and we can help design the tin, upload your logo, and more.

Q: Can I ship to multiple addresses in one order?

If you’re sending gifts to a large group, you can use our Address Book feature to upload addresses in bulk. Before adding a product to your cart, <a href="https://www.christiecookies.com/myaccount/create" target="blank" <span style="color: blue; textdecoration: underline; cursor: pointer;"create an account </span</a or sign in to access the Address Book tool. You will see prompts during checkout to guide you through shipping to multiple addresses. <a href="https://www.christiecookies.com/contactus" target="blank" <span style="color: blue; textdecoration: underline; cursor: pointer;"Contact our customer service team </span</afor support. <br</br For large custom tin orders over 24 tins, reach out to a <a href="https://www.christiecookies.com/corporategifts" target="blank" <span style="color: blue; textdecoration: underline; cursor: pointer;"corporate gifting specialist. </span</aThey can help you place large orders and assist with shipping information.

Question 1

When will my custom tin be delivered?

Accepted Answer

Custom cookie tins are typically delivered within 8 business days. Please allow 2 business days for handling after placing the order. Once your cookie tin has shipped, allow 3 to 6 business days for delivery. Your order will be delivered via FedEx.

Question 2

How do I build a custom tin?

Accepted Answer

<pUse our custom tin tool to get started. Pick a tin size, choose a color, decide on flavors, pick a border, place an image and/or text, and add to cart.</p

Question 3

How do I add text to my tin?

Accepted Answer

<pYou can add text in our custom tin builder. You will see the option to enter text in the final step.</p

Question 4

How do I upload an image for my tin?

Accepted Answer

You can upload an image file from your computer or device in our custom tin builder. You will see the prompt to upload in the final step.

Question 5

How do I know which cookie count to choose?

Accepted Answer

<pIt depends on the assortment you prefer and how many treats you need! Here’s a quick guide:</p<br <ul <li<strong<emClassic Assortment</em</strong – A timeless selection of our most beloved flavors. Perfect for those who love the triedandtrue.<br <emAvailable in:</em 6, 12, 18, 24, 36, and 60count tins. </li <br <li<strong<emNo Nut Assortment</em</strong – Nutfree without compromising taste or texture.<br <emAvailable in:</em 6, 12, 18, 24, 36, and 60count tins. </li <br <li<strong<emGreatest Hits Assortment</em</strong – A mix of our toprated cookies and Triple Chocolate Brownies for variety lovers.<br <emAvailable in:</em 11, 16, 22, 33, and 54count tins. </li </ul

Question 6

Why do I not see the border I want to use on my tin?

Accepted Answer

Some borders are only available on select tins.

Question 7

Why can I not select a red or cream base in the larger size tins?

Accepted Answer

Red and cream tin bases are only available on 1118 count tins.

Question 8

I’m having trouble creating my design can someone help me?

Accepted Answer

Yes! If you need help creating a custom design for your personalized cookie tin, our

Question 9

Can I create customized cookie tins for corporate gifts?

Accepted Answer

Yes! Custom cookie tins are a great option for corporate gatherings, holiday gifts, or even celebrating employee milestones. Use our custom tin tool to design your own or

Question 10

Can I ship to multiple addresses in one order?

Accepted Answer

If you’re sending gifts to a large group, you can use our Address Book feature to upload addresses in bulk. Before adding a product to your cart,

Question 11

Where can I learn more about nutritional information?

Accepted Answer

Nutrition and ingredient information for all of our products is available on our website. Visit our

Question 12

Do you accept returns on custom tin orders?

Accepted Answer

If you have any questions or concerns about your custom cookie tin, please

Design A Custom Cookie Tin

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Design A Custom Cookie Tin

Frequently Asked Questions (FAQs)

When will my custom tin be delivered?

How do I build a custom tin?

How do I add text to my tin?

How do I upload an image for my tin?

How do I know which cookie count to choose?

Why do I not see the border I want to use on my tin?

Why can I not select a red or cream base in the larger size tins?

I’m having trouble creating my design - can someone help me?

Can I create customized cookie tins for corporate gifts?

Can I ship to multiple addresses in one order?

Where can I learn more about nutritional information?

Do you accept returns on custom tin orders?

Frequently Asked Questions (FAQs)